Ward round checklist improves patient perception of care

Link to article at PubMed

ANZ J Surg. 2021 May;91(5):854-859. doi: 10.1111/ans.16543. Epub 2021 Jan 18.

ABSTRACT

BACKGROUND: Checklists have been shown to reduce morbidity and mortality in medicine by improving documentation and reducing errors. In the modern era of care, where patients are the centre of decision-making, this study examines patient perception of care and error prevention with the use of ward round checklist.

METHODS: We conducted a prospective stepped-wedge cluster randomized controlled checklist intervention study using a standardized questionnaire to investigate patients' perception of ward rounds before and after implementation of a ward round checklist.

RESULTS: A total of 124 patients completed the questionnaire. The overall percentage of items endorsed increased significantly by 5.1% from 64.8% to 70.0% (P = 0.014). Statistically significant improvements were seen in patients knowing their diagnosis (P = 0.027), the day's plan (P = 0.038), observing a medication chart (P < 0.001) and observation chart review (P = 0.008).

CONCLUSION: Our study indicates that the use of a ward round checklist leads to patient-perceived improvements in aspects of quality of care.

PMID:33459481 | DOI:10.1111/ans.16543

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