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Improving communication among health professionals, avoiding mistakes.
Consult Pharm. 2013 Aug;28(8):483-4, 486, 488
Authors: Wick JY
Abstract
With each shift change or informal handoff during the workday, critical information can be lost or miscommunicated. Good communication helps catch and correct errors, plan future work, and create a culture of collaboration. It also allows team members to teach and learn. Improving handoffs is a National Patient Safety Goal. Facilities that establish formal procedures and processes tend to have fewer handoff communication problems than those that do not.
PMID: 23906892 [PubMed - indexed for MEDLINE]