Patient safety: culture eats strategy for breakfast.
Br J Hosp Med (Lond). 2011 Oct;72(10):548-9
Authors: Halligan A
'One morning recently, a professor conducted a ward round on an elderly medicine ward in a London teaching hospital. The entourage stopped at an 82-year-old man's bed. The elderly patient was confused and so, unfortunately, was the junior doctor who presented the case.
PMID: 22041722 [PubMed - indexed for MEDLINE]