Implications of nurse-physician relations: report of a successful intervention.
Nurs Econ. 2011 May-Jun;29(3):127-35
Authors: Tschannen D, Keenan G, Aebersold M, Kocan MJ, Lundy F, Averhart V
Given the evidence linking medical errors to ineffective communication, strategies for improving communication among health care professionals must be implemented. The purpose of this article was to examine the effect of a collaborative intervention on improving communication patterns between nurses and physicians on two study units. The intervention consisted of two nurses and two physicians (per unit) meeting together (8 hours total) to collaboratively develop a solution to communication issues on their respective units. Physicians scored significantly higher on reports of openness of communication within groups, openness between groups, accuracy between groups, and collaboration between groups. Collaboration reported among nurses and physicians improved for both professions, with significance reached for physicians (p = 0.031). Strategies must be identified to break down the barriers set by the current culture, and that expedite the development of a team-centered culture supporting collaborative relations among health care professionals.
PMID: 21736176 [PubMed - indexed for MEDLINE]