Implementing handoff communication.

Link to article at PubMed

Implementing handoff communication.

J Nurses Staff Dev. 2011 May-Jun;27(3):128-35

Authors: Ardoin KB, Broussard L

Healthcare systems are seeking assistance from other well-known industries for a solution to issues related to handoff communication, the system for relaying patient information from one caregiver to another. Although the handoff should provide accurate information about a patient's care, treatment, services, and condition, inconsistencies in communication among practitioners exist. This lack of consistent messages prompted staff development nurses in a community hospital to introduce the SBAR process (situation, background, assessment, and recommendation) as the standard for handoff communication to reduce errors and improve patient safety.

PMID: 21602630 [PubMed - indexed for MEDLINE]

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