Coaching helps cut readmissions.
Hosp Case Manag. 2011 Oct;19(10):155-6
Authors:
Abstract
A heart failure and acute myocardial infarction (AMI) readmission reduction program at Saint Joseph-London Hospital in London, KY, has reduced 30-day readmissions from 27.7% to 15.9% for heart failure and from 23% to 10 percent for AMI. A transition coach visits patients in the hospital and sees them in the hospital clinics when they come for a follow-up appointment. The coach calls them in between face-to-face visits to go over their treatment plan and answer any questions. Program lasts for 30 days after patient is discharged.
PMID: 21942153 [PubMed - indexed for MEDLINE]