Relationship between patient satisfaction with inpatient care and hospital readmission within 30 days.
Am J Manag Care. 2011 Jan;17(1):41-8
Authors: Boulding W, Glickman SW, Manary MP, Schulman KA, Staelin R
To determine whether hospitals where patients report higher overall satisfaction with their interactions among the hospital and staff and specifically their experience with the discharge process are more likely to have lower 30-day readmission rates after adjustment for hospital clinical performance.
PMID: 21348567 [PubMed - indexed for MEDLINE]