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The Emerging Importance of Patient Amenities in Hospital Care.
N Engl J Med. 2010 Dec 2;363(23):2185-2187
Authors: Goldman DP, Vaiana M, Romley JA
In crowded hospital markets, hotel-like amenities for patients play an increasing role in the competition for market share. This development raises important questions about the definition of hospital quality and its benefits and costs to patients and society.
PMID: 21121830 [PubMed - as supplied by publisher]